CAREERS

Careers

Viveve is a thriving medical device company focused on providing innovative high- quality products and treatment options to improve women’s health and wellness.

Our revolutionary technology is sold worldwide and is benefiting the lives of women around the globe. Viveve’s corporate headquarters is located in the thriving Denver Tech Center in Englewood, Colorado. We are consistently seeking talented individuals to join our dynamic team.

We offer a competitive compensation and benefits package including stock options. Our corporate values include collaboration, integrity, agility and customer focus. We are committed to hiring a diverse workforce.

Associate Sales Representative

Territories: San Francisco, San Diego, Arizona, Houston, Georgia, Minnesota

 

JOB SUMMARY

Support, assist and sell Viveve Solutions within the Regional Sales Managers’ assigned territory.

 

Basic Job Duties
  • Generate new sales leads in assigned region.
  • Assist in conducting B2B sales to achieve assigned recurring revenue placement goal.
  • Perform prospecting calls and develop other sales techniques for obtaining new business and execute strategies consistent with corporate sales plan.
  • Assist in providing comprehensive reports on sales activity and other pertinent department activity to assist management in strategic planning.
  • Complete market research focusing on patient management data, competitive pricing, market share, and product analysis.
  • Participate in relevant trade shows, conferences, and symposia.
  • Interface with clients and customers regarding new and improved products.

 

Skills/Qualifications/Competencies
  • Minimum 1 year of B2B sales related experience; healthcare experience preferable.
  • Proven track record of achieving revenue goals and quota with a strong customer focus.
  • Excellent written and verbal communication skills.
  • Bachelor’s Degree or equivalent experience required.
  • Strong work ethic and initiative.
  • Strong interpersonal skills and professionalism.
  • Coachable, driven, and resilient.

 

Viveve, Inc. is an equal opportunity employer

Regional Sales Representative

Territories: New York City, Long Island, Tampa, Miami, Tennessee, Massachusetts, New Jersey, Ohio, Washington

 

JOB SUMMARY

Manage the sales performance of assigned region recurring revenue placement goal.

 

Basic Job Duties
  • Achieve assigned recurring revenue placements.
  • Develop sales techniques for obtaining new business and execute strategies consistent with corporate sales plan.
  • Provide comprehensive reports on sales activity and other pertinent department activity to assist management in strategic planning.
  • Complete market research focusing on patient management data, competitive pricing, market share, and product analysis.
  • Participate in relevant trade shows, conferences, and symposia.
  • Interface with clients and customers regarding new and improved products.

 

Skills/Qualifications/Competencies
  • Minimum 1-3 years B2B Sales Experience.
  • Bachelor’s Degree or equivalent experience required.
  • Subscription Sales experience preferred.
  • Proven consistency in achieving quota.
  • Strong work ethic, driven, coachable, and resilient
  • Excellent communication skills.
  • Social media and CRM savvy.
  • Training in sales, business and management programs.

 

Viveve, Inc. is an equal opportunity employer

Marketing Support Specialist

JOB SUMMARY

Support new and existing Viveve customers in their marketing, training, and sales efforts to maximize customer success and satisfaction with their Viveve program.

 

Major Duties and Responsibilities: 
  • Guide customer through the Viveve launch process through online meetings, phone consultations, and email communications.
  • Conduct account reviews to help identify areas of growth.
  • Make outbound calls to continue to build relationships with clients and provide products and information in support of the practice.
  • First point of contact for Viveve customers, navigate the customer to the proper person to provide support or address issues.
  • Handle inbound calls and identify customers’ needs to achieve a high level of customer satisfaction.
  • Follow up on all inbound calls to ensure questions and issues have been addressed; document in CRM.
  • Provide customer care support to optimize the customer’s practice.
  • Assist with navigation in the customer marketing portal and assist with orders.
  • Ensure accurate record keeping and customer care information within the CRM tool.
  • Assist with refinement and optimization of our existing customer care workflow.
  • Effectively manage time and resources to deliver the highest value to our customers.
  • Support company goals and objectives, policies and procedures, Good Manufacturing Practices, and FDA/MDD regulations.
  • Act as a liaison between customers and Viveve internal departments including Sales, Clinical & Medical Affairs, Operations and Quality.
  • Process customer orders.
  • Other duties as assigned.

 

Skills/Qualifications/Competencies
  • 3-5 years customer care and support experience
  • Bachelor’s degree or equivalent preferred
  • Excellent verbal and written communication skills
  • Proficient MS Office and CRM computer skills
  • Demonstrated ability to problem solve and address complex issues to reach a resolution
  • Ability to quickly learn Viveve’s products, services and procedures to provide optimal customer care
  • Passionate about providing excellent customer experience and enjoy helping others
  • Ability to synthesize technical information and apply customer’s solution
  • Strong team attitude while being dependable and flexible
  • Detail oriented and ability to multi-task in a fast-paced environment

 

Viveve, Inc. is an equal opportunity employer

Learning & Development Manager

JOB SUMMARY

The Learning & Development Manager is responsible for the development and implementation of all training programs. This position will support all Learning Management Systems as well as provide design, facilitation and monitoring for all of the Company’s training programs, including employee and customer training programs.

 

Major Duties and Responsibilities: 
  • Identify the training needs of employees, customers and partners
  • Research existing and new learning & development programs to identify opportunities
  • Coordinate with vendors to align content, materials and resources with the Company’s business goals while keeping within budget.
  • Support the execution and delivery of training deliverables.
  • Plan, schedule, coordinate and present learning and development opportunities in support of employee and customer onboarding and ongoing development.
  • Lead and conduct systematic training programs to various size internal and external audiences on a regular basis.
  • Monitor and manage L&D metrics utilizing the LMS and analytics in order to ensure quality learning in line with Company goals and values.
  • Ability to interact with learners in a positive way that encourages participation and holds learners’ attention utilizing techniques that will draw on the experience of adult learners and appeal to their adult learning needs.
  • Demonstrate enthusiasm along with effectively engaging audiences with a dynamic and interactive delivery utilizing a variety of audio-visual devices.
  • Ensure that expenditures meet budgetary requirements.
  • Collaborate with leaders and employees across the organization in order to develop and execute learning programs that meet all stakeholder needs including Sales, Marketing, Customer Care, Regulatory & Quality Affairs, Clinical & Medical Affairs, Operations, IT, HR and Finance.
  • Support company goals and objectives, the Viveve Quality System, and FDA regulations.

 

Skills/Qualifications/Competencies
  • Expertise with a variety of Learning Management Systems
  • Bachelor’s Degree Preferred
  • 3-5 years’ experience developing and executing employee and customer learning programs
  • Proficiency with Microsoft Office and Adobe suite
  • Excellent communication, facilitation, presentation and interpersonal skills
  • Demonstrated organizational skills
  • Ability to work internally with all levels and externally with customers, partners and vendors.

 

Viveve, Inc. is an equal opportunity employer

Quality Engineer

JOB SUMMARY

This position represents the quality organization as an integral team member on development projects for medical devices. The Design Quality Engineer (QE) ensures compliance to QMS and design control process and procedures. They ensure adherence to customer and regulatory requirements are demonstrated and help to ensure successful transfer of the design to manufacturing.

 

Major Duties and Responsibilities: 
  • Support the Viveve Quality Policy and Quality System
  • Participate in Development of In-house Design Control Management System
  • Develop processes and written procedures for design control
  • Work closely with Operations and Engineering during design process
  • Coordinate management of design control records
  • Support Risk Management and related documentation, including risk assessments, FMEA, Risk/Benefit Analyses, etc.
  • Work cooperatively with contract manufacturers and external parties
  • Analyze data and present it in appropriate formats
  • Develop and maintain design history files
  • Plan, Execute, and Report on component and system verification and validation
  • Present design records and documentation during internal and external audits
  • Cross train to support other quality systems, including product inspections, testing, nonconforming material reports, etc.
  • Complete projects and tasks in a timely manner consistent with corporate objectives.
  • Keep management informed of changes in work schedule and/or workload.
  • Regularly recommend and implement improvements in the department.
  • Support company goals and objectives, policies and procedures, Good Manufacturing Practices, and FDA/MDD regulations.
  • Other duties as assigned.

 

Skills/Qualifications/Competencies
  • Experience in Design Quality Engineering required
  • Experience with Design History Files required
  • Experience with medical device software design preferred
  • Experience in product and design verification and validation preferred
  • Excellent computer skills
  • Excellent attention to detail
  • Self- starter, motivated to learn new skills
  • Cooperative, collaborative, and team-oriented worker
  • Bachelor’s degree required
  • Engineering background /degree preferred
  • 3+ years’ experience in design environment, medical device preferred

 

Viveve, Inc. is an equal opportunity employer

Quality Associate

JOB SUMMARY

Responsible for supporting the company’s quality compliance activities as part of the Quality System to ensure that these activities are performed in full compliance with the Company Quality System, FDA, QSR and any other appropriate international quality system requirements.

 

Major Duties and Responsibilities: 
  • Support the Viveve Quality Policy and Quality System.
  • Participate in Complaint Handling and Processing
  • Responsible for processing and investigating product-related complaints
  • Assess complaints for reportability to regulatory agencies
  • Track complaints for trending issues
  • Assist in Employee Training documentation management
  • Responsible for documentation management
  • Responsible for issuing employee training
  • Support Document Control system
  • Assist with Document Change Requests
  • Manage hard and soft copy paper records
  • Assist with migration of paper records to electronic system
  • Participate in management of other quality systems as necessary
  • Complete projects and tasks in a timely manner consistent with corporate objectives. Keep management informed of changes in work schedule and/or workload.
  • Regularly recommend and implement improvements in the department.
  • Support company goals and objectives, policies and procedures, Good Manufacturing Practices, and FDA/MDD regulations.
  • Other duties as assigned.

 

Skills/Qualifications/Competencies
  • Excellent computer skills predominantly using Microsoft Word, Excel, and Adobe Acrobat
  • Excellent attention to detail
  • Self- starter
  • Motivated to learn new skills
  • 1-3+ years’ experience in a medical device quality system
  • Associates degree minimum or bachelor’s degree preferred

 

Viveve, Inc. is an equal opportunity employer

Payroll Accounts Payable / GL Specialist

JOB SUMMARY

Support the efficient operation of the accounts payable, expense report and payroll functions. General ledger activities will include assistance with close and account reconciliations.

 

Major Duties and Responsibilities: 
  • Prepare semi-monthly payroll processing with ADP Workforce Now, assist team with process improvements and additional implementation of ADP Workforce Now features.
  • Prepare weekly disbursements, obtain all approvals, match invoices to checks or electronic payment documentation, and distribute checks accordingly.
  • Receive, date stamp, and enter all incoming invoices, including scanning and saving of file in accounting system and directory. Match invoices with purchase orders and packing slips. Help manage company credit card invoices.
  • Procure appropriate documentation and approvals for invoices prior to payment.
  • Prepare weekly expense report processing, perform first level review on all expense reports to confirm conformance with policy, process payments once approval cycle is complete, upload information into QuickBooks to record activity in accounting system. Maintain user accounts in Concur and act as liaison with Concur as a service vendor
  • Reconcile vendor statements and research and correct discrepancies. Ensure proper record keeping for 1099 vendors. Respond to vendor inquiries.
  • For close, work with the Sr. Accounting Manager to determine appropriate accruals and assist close by completing assigned close tasks such as journal entries and assisting in reconciliation of accounts.
  • Maintain files and documentation thoroughly and accurately in accordance with company policies and accepted accounting practices including scanning and entering scanned copies into system.
  • Complete projects and tasks in a timely manner consistent with corporate objectives. Keep manager informed of changes in work schedule and/or workload.
  • Candidate will need to exercise account level judgement regarding accounting, coding and classification.
  • Regularly recommend and implement methods for improvement opportunities within the accounting department.
  • Must maintain confidentiality, work across departments and personnel at various levels and operate in a team environment.

 

Skills/Qualifications/Competencies
  • Expertise with ADP Workforce Now preferred.
  • Expertise with QuickBooks required.
  • Expertise with Concur preferred.
  • Strong expertise with Excel.
  • Experience using Microsoft Office, Outlook, Word, etc.
  • Strong communication and interpersonal skills.
  • Basic knowledge of GAAP.
  • Bachelor’s degree required
 
Education Requirements
  • Bachelor’s Degree preferred.
  • Accounting/bookkeeping certifications preferred.
  • Minimum of two years of related experience.
  • Experience in manufacturing environment preferred.

 

Viveve, Inc. is an equal opportunity employer

If you are interested in working with a committed group of individuals who are passionate about making a difference, we encourage you to send your resume to [email protected] and we will consider it in light of our staffing needs.

Viveve does not seek assistance or accept unsolicited resumes from search firms for listed employment opportunities. Viveve is an equal opportunity employer.

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